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Managing Captions with 3Play Media

Note: This process is available only to Institutional Administrators!

This guide will walk you through the process of setting up a 3Play Media caption profile and managing caption requests from the Warpwire Admin Tool.

Note that to follow this guide you'll need to have an account with 3Play Media.

Retrieve your API key from 3Play Media

    The API Collections sections of the settings page on the 3Play Media website
  1. Login to your account at
  2. Click "Settings" in the upper-right of the screen (small gear icon)
  3. Click on "API Management" in the left-hand navigation menu
  4. Create an API Collection if one does not already exist
  5. Click "Details" to the right of your collection — it will expose the API Key and API Secret
  6. Use this API Key and API Secret to create a caption profile following the instructions below.

Caption a Caption Profile for your 3Play Media account in the Warpwire Admin Tool

Now that you've got the API Key and Secret, let's go to the Warpwire Admin Tool and get started!

To navigate to the Warpwire Admin Tool, open the Account Menu > Admin Tool pane, and click "Closed Captions."

Dropdown menu showing link to the Admin Tool.

Now, because you haven't set up a closed caption profile, you won't see any caption requests on this page, because no one has been able to make a request yet!

Click "Manage Profiles" in the upper-right of the screen. Then, click "Add Profile" to create your first profile.

'Add Profile' link in upper-right of Admin Tool page

When you click "Add Profile," you'll be able to give your new profile a name, and optionally designate it as the default profile for requests.

You'll then select "3Play Media" as your caption provider, and input the corresponding key and secret.

Panel showing user input fields for creating a closed caption profile

Select the quality of caption from options as well as the desired turnaround time.

Click "Save" — now you've created a closed caption profile!

See also: Introduction to Closed Captions.

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